Downloaded maps confusing #522

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opened 2021-06-07 03:35:12 +00:00 by jidanni · 12 comments
jidanni commented 2021-06-07 03:35:12 +00:00 (Migrated from github.com)

Today I tapped downloaded maps
Screenshot_20210607-102759.jpg

Today I tapped downloaded maps ![Screenshot_20210607-102759.jpg](https://user-images.githubusercontent.com/1230959/120955582-43151e00-c784-11eb-91ab-30f6df5ce37a.jpg)
jidanni commented 2021-06-07 03:36:32 +00:00 (Migrated from github.com)

Okay, apparently yesterday my download didn't complete and now I'm looking at a pending download. But what is confusing is the words downloaded maps, but the maps aren't downloaded yet. And the screen isn't moving.

Okay, apparently yesterday my download didn't complete and now I'm looking at a pending download. But what is confusing is the words downloaded maps, but the maps aren't downloaded yet. And the screen isn't moving.
jidanni commented 2021-06-07 03:37:14 +00:00 (Migrated from github.com)

Screenshot_20210607-102748.jpg

![Screenshot_20210607-102748.jpg](https://user-images.githubusercontent.com/1230959/120955755-b028b380-c784-11eb-9fe2-039a017b0f02.jpg)
jidanni commented 2021-06-07 03:37:48 +00:00 (Migrated from github.com)

Above, is even more confusing. We are not actually asking for both maps at all. But it isn't clear.

Above, is even more confusing. We are not actually asking for both maps at all. But it isn't clear.
jidanni commented 2021-06-07 03:38:01 +00:00 (Migrated from github.com)

Screenshot_20210607-102836.jpg

![Screenshot_20210607-102836.jpg](https://user-images.githubusercontent.com/1230959/120955805-cdf61880-c784-11eb-96cd-6803673a9e14.jpg)
jidanni commented 2021-06-07 03:38:22 +00:00 (Migrated from github.com)

Okay, this above picture is much more understandable.

Okay, this above picture is much more understandable.
Owner

Do you have a firewall or special blocking software installed? We have fast servers, the download should finish in 1-2 min max.

Do you have a firewall or special blocking software installed? We have fast servers, the download should finish in 1-2 min max.
biodranik commented 2021-06-07 07:47:58 +00:00 (Migrated from github.com)

@jidanni Please check that your Downloading Manager service is not blocked, this is a common issue on "privacy-first" phones.

@jidanni Please check that your Downloading Manager service is not blocked, this is a common issue on "privacy-first" phones.
jidanni commented 2021-06-07 15:14:51 +00:00 (Migrated from github.com)

Do you have a firewall or special blocking software installed? We have fast servers, the download should finish in 1-2 min max.

Ah, but many users have slowest ADSL etc. So 100 MB may take many minutes. In the meantime they might have forgot they were downloading, and "hit the wipe button that made all open apps sail off the right side of their cellphone."

> Do you have a firewall or special blocking software installed? We have fast servers, the download should finish in 1-2 min max. Ah, but many users have slowest ADSL etc. So 100 MB may take many minutes. In the meantime they might have forgot they were downloading, and "hit the wipe button that made all open apps sail off the right side of their cellphone."
easrng commented 2021-07-01 13:07:54 +00:00 (Migrated from github.com)

I also have this issue.

Please check that your Downloading Manager service is not blocked, this is a common issue on "privacy-first" phones.

My phone's download manager never works, any workarounds?

I also have this issue. > Please check that your Downloading Manager service is not blocked, this is a common issue on "privacy-first" phones. My phone's download manager never works, any workarounds?
easrng commented 2021-07-01 13:31:06 +00:00 (Migrated from github.com)

I found the issue, on some phones VPNs interfere with the download manager. I disabled mine and the maps started downloading.

I found the issue, on some phones VPNs interfere with the download manager. I disabled mine and the maps started downloading.
jidanni commented 2021-07-02 16:03:42 +00:00 (Migrated from github.com)

All I know is e.g., for Google Play, no matter how one closes it, the current app that one is updating continues to download.

All I know is e.g., for Google Play, no matter how one closes it, the current app that one is updating continues to download.
biodranik commented 2023-01-07 17:35:00 +00:00 (Migrated from github.com)

As we rewrote the Download logic, now it does not use the device's Download Manager, and downloads should work properly even if there are some firewalls or other restrictions enabled.

As we rewrote the Download logic, now it does not use the device's Download Manager, and downloads should work properly even if there are some firewalls or other restrictions enabled.
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Reference: organicmaps/organicmaps-tmp#522
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