New translations index.md (Hindi)
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hi/content/faq/app/crash/index.hi.md
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---
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title: What can I do if the app has stopped/crashed?
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description: What actions to take if the application crashes. How to report critical bugs to developers
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updated: 2024-06-20
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taxonomies:
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faq:
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- App
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extra:
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order: 30
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---
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On Android, if you store your maps on an SD card, the most likely cause is a faulty SD card. You can:
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1. Delete all downloaded maps and re-download them again to the SD card (may not work again).
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2. Delete all downloaded maps, select Internal device storage, and re-download maps.
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3. Format SD card and re-download maps.
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4. Buy a new SD card (recommended)
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If the app still crashes, please check [our GitHub](https://github.com/organicmaps/organicmaps/issues/) for similar issues, and [contact us](mailto:support@organicmaps.app) and provide the following:
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- A detailed description of the issue and steps to reproduce it
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- Organic Maps version
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- Device model and OS version (Android or iOS)
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