User Support Champion Wanted #265

Merged
root merged 1 commit from rt-user-support into master 2024-12-27 20:51:33 +00:00
Owner

Are you interested in being part of tech support in a global community that is changing the way we think about navigation and privacy? As a Community Support Champion you will be working directly with people in the community who use Organic Maps, to provide technical support and assistance with the application and website. The community ranges from tech savvy engineers, to novice technology users. Support involves maintaining customer satisfaction, resolving technical challenges, and enhancing the support experience, to ensure people have a better overall navigation experience.

Your expertise and dedication will be rewarded. If you are passionate about improving the user experience and supporting our community-driven project, we'd love to hear from you. Contact us at team@organicmaps.app, and let's discuss how you can make an impact!

The text was written by @oleg-rswll in October 2023 but was never published.

Are you interested in being part of tech support in a global community that is changing the way we think about navigation and privacy? As a Community Support Champion you will be working directly with people in the community who use Organic Maps, to provide technical support and assistance with the application and website. The community ranges from tech savvy engineers, to novice technology users. Support involves maintaining customer satisfaction, resolving technical challenges, and enhancing the support experience, to ensure people have a better overall navigation experience. Your expertise and dedication will be rewarded. If you are passionate about improving the user experience and supporting our community-driven project, we'd love to hear from you. Contact us at team@organicmaps.app, and let's discuss how you can make an impact! ## The text was written by @oleg-rswll in October 2023 but was never published.
vng (Migrated from github.com) reviewed 2024-12-23 14:20:14 +00:00
oleg-rswll approved these changes 2024-12-24 19:25:13 +00:00
Member

For the job title, how about "Community Support Engineer"?

For the job title, how about "Community Support Engineer"?
Member

I like it more than "User support" ❤️

I like it more than "User support" :heart:
Author
Owner

For the job title, how about "Community Support Engineer"?

What is about the current "Community Engagement Specialist"?

> For the job title, how about "Community Support Engineer"? What is about the current "Community Engagement Specialist"?
Member

For the job title, how about "Community Support Engineer"?

What is about the current "Community Engagement Specialist"?

"Engagement" is usually related to partnerships, but that could work.

The title is made of three parts, each word describing different things:

  1. Noun of who the service is for
    Words: Community, User

  2. Verb about what the role does
    Words: Support, Care, Engagement, Operations

  3. Noun about who the person is doing the job
    Words: Specialist, technician, analyst

> > For the job title, how about "Community Support Engineer"? > > What is about the current "Community Engagement Specialist"? "Engagement" is usually related to partnerships, but that could work. The title is made of three parts, each word describing different things: 1) Noun of who the service is for Words: Community, User 2) Verb about what the role does Words: Support, Care, Engagement, Operations 3) Noun about who the person is doing the job Words: Specialist, technician, analyst
Member

What is about the current "Community Engagement Specialist"?

This is someone from the Growth team :)

> What is about the current "Community Engagement Specialist"? This is someone from the Growth team :)
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