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927 B
| title | description | updated | taxonomies | extra | |||||
|---|---|---|---|---|---|---|---|---|---|
| What can I do if the app has stopped/crashed? | What actions to take if the application crashes. How to report critical bugs to developers | 2024-06-20 |
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On Android, if you store your maps on an SD card, the most likely cause is a faulty SD card. You can:
- Delete all downloaded maps and re-download them again to the SD card (may not work again).
- Delete all downloaded maps, select Internal device storage, and re-download maps.
- Format SD card and re-download maps.
- Buy a new SD card (recommended)
If the app still crashes, please check our GitHub for similar issues, and contact us and provide the following:
- A detailed description of the issue and steps to reproduce it
- Organic Maps version
- Device model and OS version (Android or iOS)